IATF16949 ：2016風(fēng)險(xiǎn)機(jī)會(huì)分析
| NO | Process name 過(guò)程類(lèi)別/名稱(chēng) | Item條款 | KPI Target 過(guò)程目標(biāo) | Proces risk and opportunity 過(guò)程風(fēng)險(xiǎn)與機(jī)遇 | Risk/opportunity assess風(fēng)險(xiǎn)/機(jī)會(huì)評(píng)價(jià) (H高4-5,M中2-3,L低0-1) | Risk /opportunity level 風(fēng)險(xiǎn)/機(jī)會(huì)級(jí)別 | Correspondence action of risk and opportunity 對(duì)應(yīng)風(fēng)險(xiǎn)和機(jī)遇的措施 | Action of effectiveness assess 措施有效性評(píng)價(jià) （1次/月） | |||||
| 重要度importance level | Possibility 可能性 | 風(fēng)險(xiǎn)/機(jī)遇順序數(shù) O/R score | Rank級(jí)別 | Process 過(guò)程 | Appraiser 評(píng)價(jià)人 | Assessment time 評(píng)價(jià)時(shí)間 | |||||||
| 4.1組織環(huán)境 | 外部-宏觀環(huán)境 -PEST分析 | 機(jī)會(huì)與威脅 | 1.Legal require 法規(guī)要求 | Compliance to law require 符合法律法規(guī)要求 | 風(fēng)險(xiǎn)：產(chǎn)品要求的提升，環(huán)境標(biāo)準(zhǔn)的提升，公司受環(huán)保排放升級(jí)， 國(guó)家對(duì)環(huán)保要求提高，節(jié)能減排需求增加，造成生產(chǎn)成本增加 Improving of product requirement and environment standard,Nation raise environment protection require and saving emergy and emission reduction and lead to cost rise 機(jī)會(huì)：產(chǎn)品適應(yīng)法律法規(guī)要求，環(huán)保材料使用，滿(mǎn)足市場(chǎng)和用戶(hù)的需求 Opportunity , product appliable legal and law require, use environmentally friendly materials and fill with market and customer require | 5 | 5 | 25 | 高 | 及時(shí)收集更新及評(píng)價(jià)產(chǎn)品法規(guī)、環(huán)境管理法規(guī)并執(zhí)行，生產(chǎn)過(guò)程中環(huán)保監(jiān)管力度 Collect, update, and evaluate product regulations and environment management regulations in time, and perform product process monitor intensity . | EHS process | Helen Wang | 2018.1.4 |
| 2、Economicl factors 經(jīng)濟(jì)因素 | 1.New project and profit product 2. Termly review material cost 1.新的項(xiàng)目和盈利產(chǎn)品, 2. 定期評(píng)估材料價(jià)格 | 機(jī)會(huì)：公司生產(chǎn)經(jīng)營(yíng)行為依法合規(guī)，使公司生產(chǎn)經(jīng)營(yíng)活動(dòng)得到良性，有序運(yùn)轉(zhuǎn)， 職工隊(duì)伍穩(wěn)定，助推企業(yè)振興 Opportunity ： Company production and operation activity complaince legal , let company production operation activity optimums and orderly operation , employee stability and intensity company developing | 4 | 3 | 12 | 中 | 加強(qiáng)溝通和交流，健全的政策法規(guī)和企業(yè)制度，加強(qiáng)流程審核 Enahance communication , sound policy and enterprise system, and process audit | EHS process | Helen Wang | 2018.1.4 | |||
機(jī)會(huì)：通過(guò)疏理公司產(chǎn)品， 公司產(chǎn)品結(jié)構(gòu)調(diào)整 和找好新的項(xiàng)目，優(yōu)化盈利產(chǎn)品， 給公司帶來(lái)新的客戶(hù)和減少非盈利產(chǎn)品Opportunity：Through reorgainzing company product ,compnay product structure adjustement and find good project optimize earnings product and give compnay take new customer and reduce non-profit product | 4 | 5 | 20 | 高 | Internal product department incentive mechanism , finance department cost control level affect內(nèi)部生產(chǎn)部門(mén)激勵(lì)機(jī)制， 財(cái)務(wù)部門(mén)成本控桿作用 | SS Sit / PM LI/ Kevin Zhang / Beung Liang | 2018.1.4 | ||||||
風(fēng)險(xiǎn)：原料材料價(jià)格及供應(yīng)渠道，原材料價(jià)格波動(dòng)， Risk : Raw material cost and supply channel and price hike | 4 | 3 | 12 | 高 | 1.Standard product cost adjust base on market fluctuation termly 2. price compare and reduce single supply 3. Reduce buy by cash 規(guī)范產(chǎn)品價(jià)格調(diào)整， 根據(jù)市場(chǎng)波動(dòng)定期調(diào)整 2. 采用比價(jià)和盡量消除獨(dú)家供貨， 3. 盡量減少現(xiàn)金采購(gòu)狀態(tài) | S5外部供應(yīng)產(chǎn)品和服務(wù)的控制 External product and service control | Lijuan Chen | 2018.1.4 | |||||
| 3、Scoiety and cultural factors 社會(huì)和文化因素 | Employee Stability 職員穩(wěn)定, | 機(jī)會(huì): 公司所在地社會(huì)形勢(shì)比較穩(wěn)定，人員安全感較高，同時(shí)教育水平和人員素質(zhì)比較好， 對(duì)公司的穩(wěn)定發(fā)展比較好的環(huán)境Opportunity : local social situation stability and good sense of secturity and education level with good quality of personnel, good environment to company stability developing | 3 | 3 | 9 | 低 | HR grasp employee and society trends, communcation人力資源部溝通協(xié)調(diào)和實(shí)時(shí)掌握員工和社會(huì)動(dòng)態(tài) | S1人力資源管理Human resource management | Linda Yan | 2018.1.7 | |||
| 4、Competitor analysis競(jìng)爭(zhēng)對(duì)手分析 | Manage improve and cost down 管理改善降低成本 | 風(fēng)險(xiǎn)：市場(chǎng)競(jìng)爭(zhēng)加劇帶來(lái)的成本壓力會(huì)引發(fā)風(fēng)險(xiǎn) Cost pressure from market competition may initiate risk. 機(jī)會(huì)：競(jìng)爭(zhēng)會(huì)促進(jìn)公司管理的提升 Competition could promote improvement of company management. | 4 | 3 | 12 | 中 | 競(jìng)爭(zhēng)會(huì)促進(jìn)公司管理的提升 Competition could promote improvement of company management. | C1Confirm market require市場(chǎng)需求的確定 | George Pan /Winni Chen Vic Sun | 2018.1.4 | |||
| 內(nèi)部環(huán)境 -核心競(jìng)爭(zhēng)力分析 | 優(yōu)勢(shì)與劣勢(shì) | 5、Strengths 優(yōu)勢(shì) | Define Yield performance 定義材料損失率 | 風(fēng)險(xiǎn)：產(chǎn)能績(jī)效壓力引會(huì)帶來(lái)質(zhì)量風(fēng)險(xiǎn) Capacity performance pressure may bring quality risk. 機(jī)會(huì)：促使人員積極性提高產(chǎn)能 Opportunity： Bring person initiative increase capacity | 4 | 3 | 12 | 中 | 提高生產(chǎn)效率且保證質(zhì)量績(jī)效 increase production efficiency.also ensure qality performance | C3 Product production and service plan control | SS Sit / PM LI/ Kevin Zhang /Winni Chen | 2018.1.4 | |
| 6、Weakness劣勢(shì) | Define new OEE、MTBF、MTTF 定義設(shè)備維護(hù)目標(biāo)， 平均故障維修時(shí)間和平均故障間隔時(shí)間 | 風(fēng)險(xiǎn)：機(jī)器設(shè)備老化 Aging of equipment 機(jī)會(huì)：促使設(shè)備的更新?lián)Q代可以提升產(chǎn)品質(zhì)量和生產(chǎn)效率 Equipment upgrade could enhance product quality and efficiency. | 4 | 5 | 20 | 高 | 1.對(duì)現(xiàn)有機(jī)器及時(shí)更換配件，保證配件質(zhì)量和日常維護(hù)保養(yǎng)的及時(shí)性 Exchange spare parts timely, ensure their quality, and daily maintain timely. 2.必要時(shí)對(duì)機(jī)器設(shè)備進(jìn)行更新?lián)Q代 If necessary, upgrade and replace equipment. | S1基礎(chǔ)設(shè)施Basic establishment | SS Sit / PM LI/ Kevin Zhang /Kylin Wu | 2018.1.4 | |||
| 4.2相關(guān)方 | Customer 客戶(hù) | 1) Meeting products specifications 符合產(chǎn)品規(guī)格 2) Meeting the delivery schedule 符合交貨交期 3) No Customer complaints 沒(méi)有客戶(hù)投訴 4) Good servicing 好的服務(wù) 5) Competitive pricing 競(jìng)爭(zhēng)性?xún)r(jià)格 | 風(fēng)險(xiǎn)：顧客期望的提升會(huì)帶來(lái)管理更大壓力 Rising of customer expectation will bring pressure to management. Customer complains, business loss 機(jī)會(huì)：顧客期望的提升也會(huì)促進(jìn)公司管理的提升 Rising of customer expectation will promote the improvement of company management. 好的市場(chǎng)占有率，提升客戶(hù)訂單，好利潤(rùn)。 Gain market share , increased of the cusomer order , good profit margin | 5 | 4 | 20 | 高 | 1.QA enhance communciation conformity with customer about quality standard /complains / feedback and inspect/measure method .品質(zhì)部加強(qiáng)和顧客的溝通關(guān)于質(zhì)量標(biāo)準(zhǔn)和檢測(cè)方法的統(tǒng)一性處理客戶(hù)投訴和質(zhì)量反饋，2.PMC do production plan and ensure implement 做好生產(chǎn)計(jì)劃的安排，保證生產(chǎn)計(jì)劃的執(zhí)行 3. CS enhance communication with customer and deal with customer require and opinion in time 客服加強(qiáng)與客戶(hù)交流溝通，及時(shí)處理客戶(hù)需要求和意見(jiàn) 4.NPI prepare for ppap fufill with customer require and enhance customer satisfaction . 做好PPAP滿(mǎn)足客戶(hù)需要 ,增強(qiáng)顧客滿(mǎn)意 Strengthen satisfaction assessment with customer, constantly enhance customer satisfaction through good customer service ,sales support , logistic support , 通過(guò)客戶(hù)滿(mǎn)意度調(diào)查評(píng)估， 好的服務(wù)， 銷(xiāo)售支持， 物流支持， | S6產(chǎn)品和服務(wù)放行Release of Product and service C5交付后的活動(dòng)Activity after delivery | Viv Ding /XY Yuan | 2018.1.4 | ||
| c2過(guò)程開(kāi)發(fā)和更改process developing and change | George Pan /Winni Chen Vic Sun | 2018.1.4 | |||||||||||
| Supplier and parner供方與合作伙伴 | 1. Contiune supply 持續(xù)供給 2. Good quality producst provided好的質(zhì)量產(chǎn)品提供 3. Ability to meet divery schedule符合交期 4. Effcient to response to the require 有效性回復(fù)要求 | 風(fēng)險(xiǎn)：原材料價(jià)格提升供貨商的績(jī)效影響管理體系整體績(jī)效, 不合格的材料和交期延期 Supplier performance affects the whole performance of management system. Non-conformance materials , delay of the delivery 機(jī)會(huì)： 良好的供應(yīng)鏈會(huì)帶來(lái)更好的服務(wù)質(zhì)量，供應(yīng)商管理制度規(guī)范和透明，公正。 Good supply chain will bring better service quality.coninues supply and inventory management | 4 | 5 | 20 | 高 | 通過(guò)雙贏機(jī)制的建立不斷完善供應(yīng)鏈管理, 每季供應(yīng)商監(jiān)控，緊密跟進(jìn)供應(yīng)商質(zhì)量問(wèn)題和交期Constantly complete supply chain management through win-win mechanism. Quarterly supplier monitoring , closely follow up with supplier on the quality issue and delivery | S5外部供應(yīng)產(chǎn)品和服務(wù)的控制 External product and service control | Lijuan Chen | 2018.1.4 | |||
| Owner/ shareholder所有者/股東/投資方 | 1. Business to be profitable有利的商業(yè) 2. Business growth商業(yè)增長(zhǎng) 3. Business continuity 持續(xù)商業(yè) | 風(fēng)險(xiǎn)：投資回報(bào)率下降 Risk :Reduce for return on investment 1. Bad debt 2. Tight cash flow 3. Gobal economy deficit 機(jī)會(huì)：贏利投資回報(bào)率上升 Opportunity :Rise of proceeds and return on investment 1. Continues business and new customer 2. Profitability | 4 | 5 | 20 | 高 | Strengthen capital backfront and reduce capital press , good financial budget and prevent finance risk . 加強(qiáng)資金回籠，減小公司資金壓力，做好財(cái)務(wù)預(yù)算，防止財(cái)務(wù)風(fēng)險(xiǎn) 1)Periodical meeting to update company performance 2) Yearly accounts audied | Beung Liang | 2018.1.4 | ||||
| Transport Agent 貨運(yùn)代理 | 1. Service 服務(wù) 2. Not delay of the shippingment沒(méi)有延誤交期 3. No demaged 沒(méi)有破損 4. No loss of the shipment沒(méi)有貨運(yùn)損失 | Risk : Delay of the shipment . Cost increased , Quality issue 交期延誤，價(jià)格上漲，質(zhì)量問(wèn)題發(fā)行 Opportunity :Meet our requirments 符合我們的要求 | 4 | 3 | 12 | 中 | Closely follow up with transport agent 緊密跟進(jìn)貨運(yùn)公司 | C5交付后的活動(dòng)Activity after delivery | George Pan /Beung Liang | 2018.1.4 | |||
| Custom海關(guān) | Complinance to customs rulers 遵守海關(guān)制度 | Risk :penalty if not comply 未遵循罰款 Opportunity :Comply to the regulation 機(jī)會(huì)：遵循法規(guī) | 4 | 3 | 12 | 中 | To special department follow and submit the required custom documents as per law 專(zhuān)門(mén)部門(mén)跟進(jìn)依照法規(guī)要求提交海關(guān)文件 | Xiaoxiao /Hengkaifen | |||||
| Employee員工 | Reward , open communication between management and employees 薪酬，管理層與員工公開(kāi)化的溝通 | 職員積極性和薪酬，改善管理層和員工的相互關(guān)系風(fēng)險(xiǎn)：?jiǎn)T工品質(zhì)意識(shí) Personnel quality consciousness./ new employees requires training (skill upgrading) 部分員工積極性不足 Insufficient positivity of part of personnel 機(jī)會(huì)：實(shí)施管理的人性化，提升企業(yè)形象，促進(jìn)多能工的培訓(xùn) Take humanized management, improve enterprise image, and urge more trainings. 1）Employee motivation and reward program 2) improve cooperation between management and emplyees for mutual benefits | 4 | 3 | 12 | 中 | 1.建立共同目標(biāo) Set a common target 2.明確工作任務(wù)要求 Define task requirement 3.工作中肯定贊揚(yáng)員工Praise personnel in working 4. 激勵(lì)機(jī)制 incenive mechanism 5. Communication sessions 溝通會(huì)議 6.Transfer job training轉(zhuǎn)崗培訓(xùn) | S1人力資源管理Human resource management | Linda Yan | 2018.1.4 | |||
| Society 社會(huì)(政府、社區(qū)等) | Compliance to authorities and govement regulations遵循當(dāng)局政府要求 | 風(fēng)險(xiǎn)：監(jiān)管部門(mén)的監(jiān)管力度加大， 機(jī)會(huì)：符合政府要求又合符本司實(shí)際利益的執(zhí)行和內(nèi)部檢查 Risk :Intensity of Regulators Opportunity :Meet government and actual company benefit and good implement and internal inspect | 3 | 3 | 9 | 低 | Internal responsibily department supervise 內(nèi)部職能部門(mén)的監(jiān)管 | EHS process | Kylin Wu /Helen Wang | 2018.1.5 | |||
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